I’ve been the guy buying the platform, convinced it would fix everything. The guy selling it, knowing it wouldn’t deliver. The integrator inheriting someone else’s architectural mess and creating a few of my own. The advisor called in after the money was spent and nothing changed. I’m the guy brought in after the consulting deck didn’t deliver.
Every seat showed me the same cycle. Platforms bought ahead of the capability to run them. Results that never matched the pitch. The platform blamed. A new one bought. The capability gap still sitting exactly where it was. I made the same mistakes from every seat I sat in.
Once you see that pattern, you can’t unsee it. The Marketing Technology Transformation® Framework came from that reckoning, not from theory. I’ve lost money, lost accounts, and lost jobs by getting it wrong. That’s an expensive education. It’s why I don’t guess anymore, and why I won’t help you guess either.
